We are different. Not only because of the quality of our practice and our unique fee model, but also because of our commitment to certain core values. These core values, part of the everyday vocabulary at HortenCC, are how we define ourselves and how we approach the practice of law.
We deliver the quality of the big firms without their overhead. We have big firm experience, but not big firm bureaucracy and lavish spending habits. We are quick, agile and energized.
We are highly automated. We make full use of the latest technology so that our clients receive the advantage of our experience at the lowest possible cost.
We have shed most overhead costs. We are a virtual firm with no central office, no secretaries or messengers, no library, no attorney dining room, and no paper files.
We strive to provide “zero gravity” legal counseling.
We are effective from anywhere. Our web-based legal practice allows us to deliver services from any Internet connected computer anywhere in the world. Not being dependent on any support staff, we are equally effective from any location.
We bill on the basis of value delivered. We bill our clients for the value delivered, not on the basis of the time spent by the attorney. Most of our work is performed at a fixed feeeither a task-based fee or a monthly retainer. Clients care about the value they receive from their attorneys, not about the time it took the attorney to complete the assignment. We believe that time billing puts the financial incentives for lawyers in the wrong place.
We are flexible in our billing. Because of our low overhead, we are not as dependent on a steady cash flow as are traditional law firms and we therefore have a great deal of flexibility in structuring our fee arrangements. For example, we often take some of our fees in the form of an equity interest in our clients.
We do not compromise on quality. Working with our clients, we strive to deliver the highest quality work product and superior service on every matter entrusted to us.
We write agreements in plain English. Our agreements are complete and understandable. We use plain English and not the legal jargon employed by most lawyers.
We care about our clients. We care about our clients and their business. We learn all we can about their company, their industry and deadlines.and their environment.We are responsive. We adhere strictly to agreed-upon deadlines, we return our client’s phone calls and messages promptly, and we keep them posted on projects and deadlines.
We partner with our clients. We have limited capacity and we choose our clients carefully. Once we accept a client, we will use all our efforts, contacts and experience to make its business a success. We look for ways to return the favor of a client’s business.